The following videos are part of our educational motor series. To access the videos, you will need to register.
Each video includes a description to help you choose content most relevant to your needs.
Please note that CPD points are available for a limited time on our webinars. To confirm current CPD eligibility, refer to the information below each webinar video.
Motor Insurance lessons
04webinars in this series
Lessons are locked while you’re signed out. Log in or sign up (free, takes a minute) to watch.
Lesson 1 of 4·53 min·Richard Robinson & Loren Kerr
Motor market update: What's changing, trends and claims insights
23 July 2026
CPD eligible · 1 point
Motor insurance in New Zealand is shifting fast. Get ahead of it.
Claims costs are climbing. Electric vehicles (EVs) are rewriting the repair rulebook. Fleet risks are shifting fast. For brokers, staying across these changes is key to delivering the right cover and advice to clients.
Watch DUAL's Richard Robinson and Sedgwick's Loren Kerr turn market complexity into clarity you can use with client.
Topics of discussion:
An update on current NZ motor market conditions, key trends and changes
Insight into what is driving claims costs, including repair timelines, inflation and vehicle downtime
A clearer understanding of the risks impacting motor and fleet clients today
Key considerations as fleets transition to EVs, including emerging risks and cost impacts
Practical guidance on getting cover right and avoiding common placement mistakes
Real-world claims insights, including trends in frequency, from Sedgwick
DUAL's roadside motor chat: underwriting and claims simplified
24 June 2025
NOT CPD eligible
Hear from our motor specialists, Akira Kitney and Elliot Walker, as they take you through a fast-paced session covering classic vehicles, liability, claims and more. Packed with practical insights, this webinar is designed to help you better support your clients.
Topics of discussion:
Occupations and underwriting considerations
Defining classic vehicles, understanding certified agreed value, and how market value is determined
Guidance on establishing liability following an accident
Navigating claims, recoveries, and considering the Knock for Knock Agreement
What section two means for your clients’ legal liability
Lesson 3 of 4·59 min·Sally Davis, Simon Henry & Elliot Walker
Gearing up with DUAL - Key developments in commercial & niche motor insurance
12 September 2024
NOT CPD eligible
In this session, our expert panel dives deep into DUAL’s motor vehicle offerings, including commercial and niche motor products, supported by real-life claims examples. You’ll hear an exploration of motor vehicle claims trends, with insights into the types of claims we've managed and their average costs.
Topics of discussion:
Discover how DUAL’s motor vehicle appetite has evolved over the past year.
Learn valuable lessons from our experiences during this period.
Get to know the key partners that are integral to DUAL’s motor vehicle offerings.
Lesson 4 of 4·60 min·Richard Robinson & Elliot Walker
Motor webinar
22 February 2024
NOT CPD eligible
Hear from Head of Motor Richard Robinson and Underwriter Elliot Walker as they explored the latest motor insurance solutions, providing an overview of new offerings and how they could benefit businesses and protect clients’ vehicles. They also examined DUAL’s niche motor offering, highlighting specialised cover options for classic and prestige vehicles.
Topics of discussion:
What is our appetite for Motor and Niche risks
Appetite refresher
Benefits of DUAL's policy wording
Factors considered when determining vehicle coverage
What DUAL is currently doing with CMV
Key aspects of the wording, including increased limits
CPD points will be issued following the completion of a webinar to all those who registered and logged in under their name.
If you logged in under a different name i.e. one of your colleagues, an automated email will be sent out following the completion of the webinar with a form for each individual to complete and send back in order to receive their CPD points.
How do I sign up for webinars?
Announcements are sent to our marketing database letting them know about upcoming webinars and links to register.
If I missed a webinar can I still listen to it?
Of course. All our webinars are available on DUAL School for our supporting brokers.
For further information, please contact your local DUAL Underwriter.
How do I access course videos?
All you need to do is click to register and fill in your details on the form. This will give you access to the course videos.
Do I need to pay to attend a webinar?
Nope.
I watched a webinar with a group of my colleagues under a different login, will I still get points?
An automated email is sent out following the completion of each webinar. This includes a form for each individual to complete and send back in order to receive their CPD points.
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