Webinars
Property Insurance training series
What you can expect:
The following videos are part of our educational property series. To access the videos, you will need to register.
Each video includes a description to help you choose content most relevant to your needs.
Please note that CPD points are available for a limited time on our webinars. To confirm current CPD eligibility, refer to the information below each webinar video.
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Property Insurance lessons
Important topics for the New Zealand insurance market in 2026
23 April 2026
Property insurance is shifting and your clients are counting on you to stay ahead of it. That's why DUAL New Zealand underwriters Mary Coleman and Radhika Sharma are hosting a practical webinar packed with real insights you can use straight away.
Key topics of discussion:
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An update on current property insurance market conditions in New Zealand
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Practical insights on key coverage considerations for your commercial property clients
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Guidance on navigating our Material Damage & Business Interruption (MDBI) policy wording and avoiding common coverage gaps
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The upcoming FENZ changes and how this will impact you and your clients
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An introduction to innovative and flexible coverage options, including our specified replacement value option
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Tools and talking points to help you have better property insurance conversations with clients
Property insurance and climate change: what you should know
20 May 2025
Watch this insightful session as we explore the growing impact of climate change on property insurance. Our experts, Hayden Chapman and Candice Fraser, walk you through what climate change means, how it's affecting communities and the insurance market, and what that means from your clients.
We also delve into real-life property claims linked to climate events and explain how we can support you with practical solutions in this evolving landscape.
Key topics of discussion:
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A clear explanation of what climate change is
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Insights into how it’s affecting your clients and their communities
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An overview of climate change impacts on the insurance market
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Real-life property claims scenarios linked to climate risks
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How DUAL can support you and your clients in this changing climate
Understanding the new natural hazards act and fire service levies
22 October 2024
DUAL’s experts Lesley Ronne and Tony Philpott, alongside Caroline Laband from Wotton + Kearney, break down the latest property insurance updates. This session is the perfect chance to stay ahead of the curve and level up your knowledge.
Key topics of discussion:
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New Natural Hazards Act: understand the key changes and their impact.
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Fire service levies updates: learn about the recent updates and how they affect your underwriting processes.
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Practical insights: gain valuable knowledge to help you navigate these changes and better serve your clients
Navigating the current property market: Challenges and solutions with DUAL
09 May 2024
Watch this insightful session on navigating the current market. Our Senior Multi-Lines Underwriters Arlene Oliver and Simon Henry discuss the forces driving these challenging conditions, the impact on clients and brokers, and how DUAL can provide tailored solutions to address these hurdles.
Key topics of discussion:
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An overview of DUAL’s Material Damage and Business Interruption cover
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Why are we in a ‘hard’ market?
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Basis of settlement – what’s the best option for your client's buildings?
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How does co-insurance work?
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Getting the sum insured right – calculating insurable gross profit
I watched a webinar – how are CPD points issued?
CPD points will be issued following the completion of a webinar to all those who registered and logged in under their name.
If you logged in under a different name i.e. one of your colleagues, an automated email will be sent out following the completion of the webinar with a form for each individual to complete and send back in order to receive their CPD points.
How do I sign up for webinars?
Announcements are sent to our marketing database letting them know about upcoming webinars and links to register.
If I missed a webinar can I still listen to it?
Of course. All our webinars are available on DUAL School for our supporting brokers.
For further information, please contact your local DUAL Underwriter.
How do I access course videos?
All you need to do is click to register and fill in your details on the form. This will give you access to the course videos.
Do I need to pay to attend a webinar?
Nope.
I watched a webinar with a group of my colleagues under a different login, will I still get points?
An automated email is sent out following the completion of each webinar. This includes a form for each individual to complete and send back in order to receive their CPD points.