Webinars
Financial Lines training series
What you can expect:
The following videos are part of our educational financial lines series. To access the videos, you will need to register.
Each video includes a description to help you choose content most relevant to your needs.
Please note that CPD points are available for a limited time on our webinars. To confirm current CPD eligibility, refer to the information below each webinar video.

Financial Lines lessons
Professional indemnity insurance essentials
04 December 2025
Adam Weal (DUAL), Adam Bullard (DUAL) and Ben Sanders (Partner at Kennedys) provided a practical session on professional indemnity (PI) insurance. They broke down the key updates, trends, and real claims insights shaping PI insurance.
Key topics of discussion:
- Upcoming shift to proportionate liability
- Imminent changes to the High Court rules
- Claims trends: insights into the patterns we're seeing across the market
- Detailed claims examples
Management liability: what it is and why it matters
30 July 2025
In this session, Paula Sheppard-Jones, Managing Director New Zealand, and Adam Bullard, Sales & Shared Services Manager, deep dive into management liability - what it really means, why it matters for New Zealand businesses today, and how it differs from association liability. Plus, hear real-world claims examples that bring the risks to life.
Topics of discussion:
- What management liability is and the protection it can provide
- Why this cover matters for Kiwi businesses today
- The difference between management liability and association liability
- Real-world claims examples that highlight the risks
What accountants and financial consultants should know
08 April 2025
In this session, our expert presenters Adam Bullard and Ava Sucu break down the essentials of Professional Indemnity coverage, with a focused lens on how it applies to accountants and financial consultants.
Topics of discussion:
- Understand the essentials of professional indemnity coverage
- Exclusions and extensions for accountants
- Exclusions and extensions for financial consultants
- Learn from real claims examples to understand and mitigate common professional indemnity risks
- Tips on gathering information for underwriting submissions
Information Technology Liability
12 November 2024
In this session our Senior Underwriters, Sarah Watson and Marc Karapanovic deliver valuable insights into the fundamental of Information Technology (IT) Liability insurance.
You'll gain practical tips and tools to help you speak confidently with clients about IT coverage, along with real-world claims examples that demonstrate the crucial importance of this protection.
Topics of Discussion:
- DUAL's IT appetite and wording: Explore DUAL’s specialised IT coverage areas and discover how we can support your clients in this dynamic sector.
- Silent cyber: Learn about the rising challenges posed by silent cyber risks and how to address these exposures within IT liability policies.
- Artificial intelligence in insurance: gain insights into how AI is reshaping IT liability coverage and its implications for risk management.
- Recent claims: review recent claims scenarios to understand the types of risks clients face and how IT liability coverage has provided essential support.
I watched a webinar – how are CPD points issued?
CPD points will be issued following the completion of a webinar to all those who registered and logged in under their name.
If you logged in under a different name i.e. one of your colleagues, an automated email will be sent out following the completion of the webinar with a form for each individual to complete and send back in order to receive their CPD points.
How do I sign up for webinars?
Announcements are sent to our marketing database letting them know about upcoming webinars and links to register.
If I missed a webinar can I still listen to it?
Of course. All our webinars are available on DUAL School for our supporting brokers.
For further information, please contact your local DUAL Underwriter.
How do I access course videos?
All you need to do is click to register and fill in your details on the form. This will give you access to the course videos.
Do I need to pay to attend a webinar?
Nope.
I watched a webinar with a group of my colleagues under a different login, will I still get points?
An automated email is sent out following the completion of each webinar. This includes a form for each individual to complete and send back in order to receive their CPD points.